IMPORTANT NOTICE ABOUT COVID-19
To Our Customers,
As I’m sure you are aware, many state and local government authorities have issued an Executive “Stay at Home” order or “Shelter in Place” order. These orders allow critical infrastructure operations and essential services to remain open and operational. As an internet service provider TPT SpeedConnect is considered an essential service under these directives and thus we may continue operating as normal.
In support of this, please see the guidance documents from the US Department of Homeland Security (link below).
In accordance, our service technicians and tower crews will continue to do everything possible to keep your service operational while adhering to safety and social distancing guidelines.
All other team members have shifted to working from home in compliance with their local and state orders to do so and will continue to provide our customers with seamless service during this unprecedented time.
Our customer support team will remain available to you during our normal business hours (Monday thru Friday 9:00am to 7:30pm EST) at 866.297.2900, you can also email us at firstname.lastname@example.org or visit our web site speedconnect.com.
We appreciate your understanding during these trying times and as we all adjust to working from home, having children schooling from home, and all customers wanting the various entertainment options the internet has to offer, demand on the network has reached new highs.
Please know that our commitment to servicing our customers has not wavered, we are here for you and will continue to do our very best no matter the circumstance.
We thank you for your continued business.
455 N. Main St | Frankenmuth | MI | 48734